Your Trusted Pre-Owned Equipment Broker

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1. Introduction: Welcome to TriStar Equipment Trader, your trusted partner for brokering equipment and transportation services. By using our platform or services, you agree to be bound by these Terms of Service (the "Terms"). Please read them carefully.

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2. Services: We provide a platform for connecting buyers and sellers of equipment and may also facilitate transportation services. Our role is that of an intermediary, and we do not take ownership of any equipment or transportation assets.

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3. Fees: A service fee is charged for using our services. This fee may vary based on the transaction value, type of equipment, or the nature of the transportation services arranged. Detailed fee structures are available on our website or upon request.

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4. User Responsibilities: Users are responsible for ensuring the accuracy of all information submitted to our platform and for complying with all applicable laws and regulations. Users must also ensure that they have all necessary rights and permissions related to the equipment they wish to buy, sell, or transport.

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5. Limitations of Liability: TriStar Equipment Trader will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our services. We do not guarantee the condition of any equipment or the reliability of transportation services brokered through our platform or services.

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6. Intellectual Property: All content provided on our platform, including text, graphics, logos, and images, is owned by TriStar Equipment Trader or its content suppliers and is protected by intellectual property laws.

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7. Termination: We may terminate or suspend your access to our services without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Refund Policy

   1. General Conditions: Refunds are processed based on the following conditions:

• Cancellation of services before the execution of any transaction.

• In cases where the brokered service did not commence as agreed upon.

• Overpayment or billing errors.

   2. Refund Process: To request a refund, users must submit a claim via our support email at             TriStar@tristarxgroup.com. Each request will be evaluated on a case-by-case basis. We reserve the     right to approve or deny refund requests in our sole discretion.

   3. Time Frame: Approved refunds will be processed within 30 days of the claim being accepted.     Refunds will be issued to the original method of payment unless otherwise specified.

   4. Exceptions: No refunds will be given once a transaction has been completed or the brokered     service has commenced. In the case of disputes, users are encouraged to contact our customer     service to find a resolution.

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8. Changes to Terms and Refund Policy: We reserve the right to modify these Terms and the Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of changes will constitute your acceptance of such changes.

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9. Contact Us: If you have any questions about these Terms or the Refund Policy, please contact us at TriStar@tristarxgroup.com.